Cohere
By Cohere
UX Software
Onetime(Perpetual License)
About
Cohere is a customer support software that enables companies to gain access to customer-related metrics and engage with them over one-on-one video calls. The software lets brands view customers’ live screens instead of asking them to provide bug descriptions and screenshots. In this way, Cohere enables companies to resolve customer issues at a 50% higher rate without requiring any meeting links and downloads. The software also facilitates seamless collaboration between brands and customers via onboarding sessions. These sessions come really effective in demonstrating the unfamiliar features to customers while the agents practice them in front of the users. The software also makes it easy for brands to discover specific areas which need further improvement. Even if no specific user has generated a service request or relevant queries against them. Moreover, these real-time interactions allow users to get a clear cut view of customers’ activities, instead of gaining monotonous statistics and logs.
Key Features
- ✓ User Research
- ✓ User Journeys
- ✓ Usability Testing
- ✓ Prototyping
- ✓ For Websites
- ✓ For Mobile
- ✓ Animation
- ✓ Unmoderated Testing
- ✓ Screen Activity Recording
- ✓ Heatmaps
Pricing
Starter
USD39/Month
- Includes 1 seat
- Support
- demo
- and onboarding features
- Includes 1 seat
- Support
- demo
- and onboarding features
Team
USD129/Month
- Includes features of Starter plan
- plus
- Up to 5 seats ($20 per extra seat)
- Custom branded demo viewer
- Includes features of Starter plan
- plus
- Up to 5 seats ($20 per extra seat)
- Custom branded demo viewer
Professional
USD0
- Includes features of Team plan
- plus
- Flexible seats with custom roles
- Audit log and user roles
- Includes features of Team plan
- plus
- Flexible seats with custom roles
- Audit log and user roles
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Frequently Asked Questions
How much does Cohere cost?
▼
Cohere offers 3 pricing plan(s):
- Starter — USD39.00 /Month
- Team — USD129.00 /Month
- Professional — USD0.00
What is Cohere used for?
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Cohere is a UX Software solution. Top features include:
- User Research
- User Journeys
- Usability Testing
- Prototyping
- For Websites
Does Cohere offer a free trial?
▼
Yes, Cohere offers a 0-day free trial.
What support does Cohere provide?
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Cohere provides Online (Ticket) support.
Is Cohere cloud-based or on-premise?
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Cohere is Cloud Hosted software.
What training resources does Cohere offer?
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Cohere provides Help Guides,Blogs for training.
