Live Chat Software
Monthly,Yearly
About
ChatGen is a leading hybrid chatbot platform that helps businesses convert site visitors to potential buyers. It offers exemplary services that are trusted by over 500 businesses, among which are PayPal, Eureka Forbes, and The ELS Club. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitate seamless visitor engagement on the website and are fully customizable
Key Features
- ✓ Visitor Targeting
- ✓ Transfers
- ✓ Shortcut Messages
- ✓ Persistent Chat
- ✓ Offline Form
- ✓ Knowledge Database
- ✓ Co-Browsing
- ✓ Agent Scheduling
- ✓ Video Chat
- ✓ Call Me Option
Screenshots
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Pricing
Starter
USD
89
/Month
- 1K conversations
- 5 Agents login
- Custom Branding
- Facebook Messenger
- 1K conversations
- 5 Agents login
- Custom Branding
- Facebook Messenger
Business
USD
179
/Month
- Includes the features of Starter plan
- plus
- 2K conversations
- 10 Agents login
- Intelligent Routing
- Slack Integration
- Includes the features of Starter plan
- plus
- 2K conversations
- 10 Agents login
- Intelligent Routing
- Slack Integration
Business Pro
USD
249
/Month
- Includes the features of Business plan
- plus
- 5K conversations
- 12 Agents login
- IP Whitelisting
- FAQ Bot
- Includes the features of Business plan
- plus
- 5K conversations
- 12 Agents login
- IP Whitelisting
- FAQ Bot
Business Elite
USD
0
- Includes the features of Business Pro plan
- plus
- Unlimited Conversations
- Unmask Data From Visitors
- AI Bot Builder (Beta)
- Includes the features of Business Pro plan
- plus
- Unlimited Conversations
- Unmask Data From Visitors
- AI Bot Builder (Beta)
User Reviews
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Frequently Asked Questions
How much does ChatGen cost?
▼
ChatGen offers 4 pricing plan(s):
- Starter — USD89.00 /Month
- Business — USD179.00 /Month
- Business Pro — USD249.00 /Month
- Business Elite — USD0.00
What is ChatGen used for?
▼
ChatGen is a Live Chat Software solution. Top features include:
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
Does ChatGen offer a free trial?
▼
Yes, ChatGen offers a 0-day free trial.
What support does ChatGen provide?
▼
ChatGen provides Online (Ticket) support.
Is ChatGen cloud-based or on-premise?
▼
ChatGen is Cloud Hosted software.
What training resources does ChatGen offer?
▼
ChatGen provides Help Guides,Blogs,Video Guides for training.
