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Chargebee

Chargebee

By Chargebee

4.5  ·  318 reviews Subscription Billing Software Yearly,Monthly
About
Chargebee is a cloud-based subscription billing solution that is comprehensive, yet easy to use. It helps businesses automate their billing processes, change prices, give discounts, and run promotions without the need for a developer. It also allows businesses to engage their subscribers through self-service portals, create upsell opportunities, and take advantage of recurring revenue.
Pricing
Launch
USD0
  • USD 0/mo billed annually
  • Just the bare essentials
  • 3 Users
  • Secure checkout (.js and hosted)
  • Support up to 6 pricing models
  • Issue credit notes
  • Dunning
  • A/R aging report
  • Offline Invoicing
  • Calendar Billing - Basic
  • Usage-based (Metered) Billing
  • Admin console for subscription management
  • Customer portal
  • Credit Notes
  • Coupons and Discounts
  • Excess & partial payments and unbilled charges
  • Pricing models
  • Multi decimal support
  • Backdated invoicing
  • Payment Pages - iFrame embedded
  • Hosted
  • Full API Checkout
  • Strip
Get Started
Scale
USD599/Month
  • USD549/billed annually
  • USD 599/mo
  • includes USD 1.2M/yr revenue 0.75% of overage revenue
  • 25 Users
  • User role management
  • Multiple payment methods
  • Advance invoices
  • Multiple tax profiles
  • Smart dunning
  • Priority phone support
  • Offline Invoicing
  • Calendar Billing
  • Usage-based (Metered) Billing
  • Advance Invoices
  • Admin console for subscription management
  • Customer portal
  • Credit Notes
  • Coupons and Discounts
  • Gift Subscriptions
  • Excess & partial payments and unbilled charges
  • Consolidated Invoicing
  • Net-D payment Ter
Contact Sales
Enterprise
USD0
  • Custom
  • Get a quote tailored to your requirements.
  • Contract terms
  • Account hierarchy
  • Quotes
  • Chargeback automation
  • Maximum security and compliance
  • Dedicated CSM
  • Offline Invoicing
  • Calendar Billing
  • Usage-based (Metered) Billing
  • Advance Invoices
  • Admin console for subscription management
  • Customer portal
  • Credit Notes
  • Coupons and Discounts
  • Gift Subscriptions
  • Excess & partial payments and unbilled charges
  • Consolidated Invoicing
  • Net-D payment Terms
  • Quotes
  • Account Hierarchy
  • Pricing models
  • Contact terms
  • Mult
Get Started
User Reviews + Write a Review
"Terrible Customer Support and Reporting Unreliable"

What do you like best? Software works well for billing and invoicing but reporting is a real issue. Also a lot of bugs in Revenue Story. What do you dislike? Customer Support are very slow and do not know how to escalate issues. Revenue recogniti...

★☆☆☆☆
"If you use Chargebee, Salesforce and other canned integrations... READ THIS REVIEW"

What do you like best? The actual platform is excellent, just don't use their native integrations. What do you dislike? DISCLAIMER: This is essentially my only recourse in order to attempt to get a resolution to my issues. I have continuously wor...

CP
Chevon Patrick
★☆☆☆☆
Customer service sucks

Customer service sucks. I have been trying to get my gateway account set up properly for weeks with Chargebee but they will only communicate with me through email. They refuse to let me speak with a live agent and customer service number sends me straight t...

N
NullApps
★☆☆☆☆
A billing product that can't bill

I switched over them after my previous billing provider shut down. I read positive reviews regarding their service and was somewhat familiar with them beforehand. I had several calls with their technical and sales teams before settling down and switching ov...

AW
Anita Whitelum
★☆☆☆☆
Chargebee is dead in terms of service

Chargebee is dead in terms of service - we have been trying to having an invoicing issue resolved for three months - I suspect they no longer provide any customer support and simply outsource helpdesk to create a facade. As at October 2019 I dont think anyo...

Frequently Asked Questions
How much does Chargebee cost?

Chargebee offers 4 pricing plan(s):

  • Launch — USD0.00
  • Rise — USD299.00 /Month
  • Scale — USD599.00 /Month
  • Enterprise — USD0.00
Does Chargebee offer a free trial?

Chargebee does not currently offer a free trial.

What support does Chargebee provide?

Chargebee provides Phone,Online (Ticket) support.

Is Chargebee cloud-based or on-premise?

Chargebee is Cloud Hosted software.

What training resources does Chargebee offer?

Chargebee provides Help Guides,Video Guides,Blogs for training.