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Capsule

Capsule

Win more. Do more.Grow fast.

4.5  ·  98 reviews CRM Software Onetime(Perpetual License)
About
Capsule CRM is a cloud-based customer relationship management (CRM) solution designed to help businesses organize their customer interactions, sales processes, and workflows efficiently. Tailored for small and medium-sized enterprises (SMEs), it provides a simple yet effective way to manage contacts, track sales opportunities, and automate routine tasks. Capsule CRM enables businesses to maintain strong customer relationships by storing essential client details, tracking communications, and scheduling follow-ups, all within a user-friendly interface.The platform integrates seamlessly with popular business tools such as Microsoft 365, G Suite, and accounting software, streamlining operations and ensuring teams can collaborate efficiently. By offering a structured approach to customer and sales management, Capsule CRM helps businesses stay organized and focused on growth.

Capsule CRM is designed to be an intuitive and powerful tool that simplifies customer relationship management without overwhelming users with complexity. With its clean and organized interface, businesses can easily store customer data, categorize contacts, and monitor interactions. The software allows users to add notes, log emails, and set reminders, ensuring that every client relationship is nurtured effectively.

One of its core strengths is its sales pipeline management, which provides clear visibility into ongoing deals and their progression. Businesses can track opportunities at different stages, identify potential revenue streams, and generate reports for better decision-making. Capsule CRM also includes workflow automation features, reducing repetitive tasks and enhancing team productivity.

Security and data protection are key priorities, with encrypted storage and regular backups ensuring business information remains secure. The mobile-friendly design allows professionals to access critical CRM data from anywhere, making it a great solution for remote teams or sales professionals on the go.

Key Features & Specifications

  • Contact Management: Store, categorize, and track customer data with notes and interaction history.
  • Sales Pipeline Tracking: Monitor deals at various stages to gain insights into revenue opportunities.
  • Task Automation: Automate follow-ups, schedule reminders, and streamline daily workflows.
  • Customizable Fields & Tags: Adapt the CRM to specific business needs by adding personalized data fields.
  • Email Integration: Sync emails to maintain a complete communication history within the CRM.
  • Reporting & Analytics: Generate sales reports, performance insights, and forecasts for informed decision-making.
  • Mobile Accessibility: Access CRM data from smartphones and tablets for remote work convenience.
  • Data Security & Compliance: Advanced encryption, frequent backups, and secure access controls.
  • Third-Party Integrations: Seamlessly connect with accounting, productivity, and email tools.

Capsule CRM is an ideal choice for businesses seeking a user-friendly yet comprehensive CRM to enhance customer relationships and streamline sales processes. With its focus on simplicity, efficiency, and scalability, it is well-suited for companies looking to improve customer engagement and drive business growth.


Key Features
  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
  • Call Logging
  • Contact Management
  • Quotes (Proposals)
  • Referral Tracking
  • Product Catalog
Screenshots
Capsule screenshot 1
Screenshot 1
Pricing
Free
USD02 Users Per Month
  • 250 Contacts
  • 25 Custom Fields
  • 10 AI Content Assists
  • Outlook and Gmail Integrations
Get Started
Growth
USD361 User Per Month
  • 60000 Contacts
  • Workflow Automations
  • Advanced Sales Reporting
  • Multiple Sales Pipelines
  • Multiple Project Boards
  • Project Management
  • Team & Access Controls
  • Business Enrichment
Contact Sales
Advanced
USD541 User Per Month
  • 120000 Contacts
  • Contact Enrichment
Contact Sales
Ultimate
USD72
  • 240 000 Contacts
  • Dedicated Account Manager
  • Custom Training
  • Ongoing Priority Support
Contact Sales
User Reviews + Write a Review
JS
Josephine S
★★☆☆☆
"Perfect for a job that doesn't require much customization"

What do you like best? It's nice that it sends reminders and can be synced with my calendar. What do you dislike? I just started using Capsule and just like Trello, I'm having a hard time falling in love. For weddings it's not very intu...

TS
Thomas S
★★★☆☆
"Capsule CRM - Improve your relationships"

What do you like best? What I liked about Capsule best was that it made it easy to get going with the software; although it would be unfair to call the software complicated (in fact it's probably as easy to use as any of it's competitors) it isn't ...

AI
Administrator in Sports
★★★☆☆
"Capsule Review"

What do you like best? It's customization and flexibility are useful. What do you dislike? The software is clunky - there haven't been a lot of new upgrades or features since we started using 2 years ago. Recommendations to oth...

AI
Administrator in Internet
★★★☆☆
"A basic but outdated CRM"

What do you like best? Capsule was easy to customize for our use case, and tagging feature was particularly helpful. For first time users, it was fairly intuitive after a brief introduction. It integrated easily with our email as well. What do...

AI
Administrator in Information Technology and Services
★★★☆☆
"Get what you pay"

What do you like best? Capsule is a great CRM for a new business not looking to spend money. What do you dislike? Not a great dashboard, and requires quite a bit of work to set up. What problems are you solving with the product?...

Frequently Asked Questions
How much does Capsule cost?

Capsule offers 5 pricing plan(s):

  • Free — USD0.00 2 Users Per Month
  • Starter — USD18.00 1 User Per Month
  • Growth — USD36.00 1 User Per Month
  • Advanced — USD54.00 1 User Per Month
  • Ultimate — USD72.00
What is Capsule used for?

Capsule is a CRM Software solution. Top features include:

  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
Does Capsule offer a free trial?

Yes, Capsule offers a 0-day free trial.

What support does Capsule provide?

Capsule provides Online (Ticket) support.

Is Capsule cloud-based or on-premise?

Capsule is Cloud Hosted software.

What training resources does Capsule offer?

Capsule provides Help Guides,Video Guides,Blogs for training.