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Callbell

Callbell

By Callbell

4.5  ·  13 reviews Live Chat Software Onetime(Perpetual License)
About
Callbell is a customer support management platform that enables companies to provide customer support over various channels, like Messenger, WhatsApp, Telegram and Instagram. The platform allows users to support customers on their preferred messaging channel, in collaboration with in-house teammates. Moreover, detailed statistics provided by Callbell can be used to analyse the real-time performance of individual teams, streamline accurate communication strategies and channelise the overall communication mechanism between the company and customers. Callbell widgets can be installed on a website within 3 minutes to continue with a real-time chat facility. Finally, multilingual seminars organised by Callbell serve as a knowledge base for individual users, enabling them to make more productive decisions related to their business.
Key Features
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option
Pricing
Widget
USD0
  • Create your chat widget
  • Widget statistics
  • Callbell branding
  • Create your chat widget
  • Widget statistics
  • Callbell branding
Get Started
Enterprise
USD0
  • Dedicated support
  • 15+ agents
  • Multiple teams
  • Dedicated support
  • 15+ agents
  • Multiple teams
Get Started
User Reviews + Write a Review
AA
Amal Abdullaev
★★☆☆☆
Callbell - the worst WhatsApp Integration ever

The service worked well for the first couple of weeks and then we ran into a wave of different problems like:1. Large latency in sending the messages2. Some of the messages weren't delivers to the end user at all3. When writing to a new contact for the 1st ...

CC
Charlotte C
★★★★☆
"Fast to integrate profiles and easy to use"

What do you like best? With Callbell it is really easy to integrate your social media channels (instagram, whatsapp, telegram etc) so that people chat with you when they are on your website. The basic function is free, which I find awesome. When ...

LE
Lauren Eliana R
★★★★★
"Callbell ... you have to use it."

What do you like best? Integration is Callbell's strong point. It can be integrated with WhatsApp, Instagram, Telegram, Facebook, which helps us to have a better connection with customers. Although I have little time using it, I feel very satistech...

SE
Sydney Eliana K
★★★★★
"I am already able to understand customers."

What do you like best? Being able to understand customers with Callbell is something that is priceless, the live chat through Callbel is fantastic. Having a product capable of integrating the most popular social platforms today is incredible, it al...

SJ
Sadie Julia W
★★★★★
"It's what I want ... all on one page."

What do you like best? Callbell plans are very good and economical, provides us with high quality free plans, improved quality paid plans and can evaluate the requirements of companies to find a plan according to our specifications. In addition, Ca...

Frequently Asked Questions
How much does Callbell cost?

Callbell offers 3 pricing plan(s):

  • Widget — USD0.00
  • Chat management — USD0.00
  • Enterprise — USD0.00
What is Callbell used for?

Callbell is a Live Chat Software solution. Top features include:

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
Does Callbell offer a free trial?

Yes, Callbell offers a 0-day free trial.

What support does Callbell provide?

Callbell provides Phone,Online (Ticket) support.

Is Callbell cloud-based or on-premise?

Callbell is Cloud Hosted software.

What training resources does Callbell offer?

Callbell provides Help Guides,Video Guides,Blogs for training.

Tool Info
Company Callbell
HQ Paris, North-central France
Starting price Free
Deployment Cloud Hosted
Languages English
Free Trial 0 Days
Best For
SMEs Enterprises
Customization
No