Augmented Support
By Augmented Support
Remote Access Software
Onetime(Perpetual License)
About
Augmented Support is the solution to common frustrations with remote technical support. With Augmented Support, you can improve your response times, first-time-fix rates, and lower your service costs. Augmented Support provides tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support.
Key Features
- ✓ Session Recording
- ✓ Remote Control
- ✓ File Transfer
- ✓ Feedback Collection
- ✓ Diagnostic Tools
- ✓ Screen Sharing
- ✓ Live Chat
- ✓ Session Transfer
Screenshots
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Pricing
Augmented Support
USD0
- Real-time video annotations
- Quick 2D icons
- Screenshots and Pictures
- Document sharing
- Remote Object Visualization
- Chat
- Picture Call
- Classic VIdeo Call
- Multi-person call
- Desktop screen sharing
- Video Recording
- Centralized Documentation
- Offline Documenting
- Offline Manual Consult
- User Management
- Call History
- Real-time video annotations
- Quick 2D icons
- Screenshots and Pictures
- Document sharing
- Remote Object Visualization
- Chat
- Picture Call
- Classic VIdeo Call
- Multi-person call
- Desktop screen sharing
- Vide
User Reviews
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Frequently Asked Questions
How much does Augmented Support cost?
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Augmented Support offers 1 pricing plan(s):
- Augmented Support — USD0.00
What is Augmented Support used for?
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Augmented Support is a Remote Access Software solution. Top features include:
- Session Recording
- Remote Control
- File Transfer
- Feedback Collection
- Diagnostic Tools
Does Augmented Support offer a free trial?
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Yes, Augmented Support offers a 0-day free trial.
What support does Augmented Support provide?
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Augmented Support provides Business Hours,Online (Ticket) support.
Is Augmented Support cloud-based or on-premise?
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Augmented Support is Cloud Hosted software.
What training resources does Augmented Support offer?
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Augmented Support provides Help Guides,Blogs,Video Guides for training.
