Actiondesk

Actiondesk is a workflow automation software that enables users to build powerful automation using only their spreadsheets. By simply typing formulas into cells and connecting to services, users can trigger actions and create powerful workflow automations in minutes, without the need to follow up and collaborate with every team member. Developers and technical team members can focus on more strategic development tasks instead of writing scripts and piping data, while users can import data from any source, including databases, warehouses, and SaaS applications such as Salesforce, Hubspot, Zendesk, Stripe, etc. Popular use cases for Actiondesk include refund requests in Stripe, Zendesk tickets for late orders, Jira tickets in the case of bugs, and emails during unexpected user behaviours. Users can increase their NPS and retention, while also scheduling calls when customer activities increase. Sales reps can receive KPIs as notes and custom fields with automated reminders about customer movement in funnels.